Return & Refund
You've made a purchase in the Belluvi online shop and want to return your order? No problem!
You have the right to return the goods within 30 days of receipt of the package without giving any reason.
This does not apply to:
- Personalized products (no returns possible)
How does the return work?
You don't like one or more of the items you ordered? Send us an email with your order number and the reason and you will receive your return label by email and you will receive a refund or an exchange item after we receive the shipment.
Please enclose a note with your order number and your name to make it easier for us to assign it. Please send the shipment to the following address:
Will your return shipping costs be refunded?
If you return one or more items from your order to us, we will refund the purchase price, but unfortunately we cannot cover the shipping costs.
My item is damaged?
If you have received a faulty or damaged item, we are sorry. In this case, please contact our customer support at info @belluvi.com